Contact Us
We're here to help! Reach out to us with any questions or feedback
Message Us / Feedback
Have a question, suggestion or found a bug? We'd love to hear from you. Fill in the form below and we'll respond within 24–48 hours.
Support Hours
Monday - Friday: 8:00 AM - 6:00 PM EAT
Saturday: 9:00 AM - 1:00 PM EAT
Sunday & Public Holidays: Closed
Outside business hours, use our contact form and we'll respond as soon as we're back online.
Response Time
We typically respond to all inquiries within 24-48 hours during business days. For technical issues, we aim to respond even faster.
Frequently Asked Questions
How accurate are the salary calculations?
Our calculations are based on current Kenyan tax laws and KRA regulations. We regularly update our system to reflect any changes. However, we recommend verifying calculations with a qualified accountant for official purposes.
Is the service really free?
Yes! All our core features including salary calculations, payslip generation, and employee management are completely free. There are no hidden charges or premium tiers.
How do I generate payslips for multiple employees?
Create a free account, add your employees to the system, and use our bulk payslip generation feature. You can generate and email payslips to all employees with just a few clicks.
Is my data secure?
Absolutely. We use bank-level encryption to protect your data. All information is securely stored and we never share your personal or business data with third parties. Read our Privacy Policy for more details.
Can I customize the payslips with my company logo?
Yes! You can customize payslips with your company name, logo, and branding. This feature is available to all registered users at no extra cost.
What if I find an error in the calculations?
Please contact us immediately if you notice any discrepancies. We take accuracy very seriously and will investigate and correct any issues promptly. Your feedback helps us improve the service for everyone.
When Contacting Us, Please Include:
- Your name and contact information
- A clear description of your question or issue
- Screenshots if reporting a technical problem
- Your account email if you're a registered user
- Any relevant details that will help us assist you better
Before Contacting Us
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